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From the software standpoint, we do have a very active technical support program. In relation to the videos, only to the extent that if for some reason, which has never happened, a video fails, of course, we will remedy the situation. Upon purchase, you have access to our database of FAQ's as well as our online U.S.A. based technical support team.
Candidly we do not know of any that do not require a green screen. We are in the forefront of this industry and are thrilled to be able to offer it to you and a very fair price and for a limited time lifetime license.
As with any view able media there really is no return policy. Once you have seen the date it is now part of you, and your decision making process and how to progress. As such you have consumed what we offer.
This was a unique question. At this point we are cutting costs to a minimum to help out with CV19 and all of those now working from home.
The Background Eraser is a Windows desktop app that lets you remove, blur or replace your real-life background in video chat apps like Skype, Zoom, Webex, Freeconferencecall, Fuze or streaming apps like OBS and XSplit. Almost all major video apps are supported.
First privacy. Second, when you’re at an important video conference you may not want other participants to see a bustling office in the background. In such instances, you may choose to blur or completely replace your background to cut out the visual noise and get your audience to focus on you. The Background Eraser can even use PowerPoint slides as your background to make a highly impactful presentation. While streaming on Twitch you may want to completely remove your background, because no one wants to see the messy laundry on your floor.
The Background Eraser works like a webcam. That means to all your video apps, like Skype, Zoom, OBS, XSplit, Google Hangouts, and many more, the Background Eraser will show up as a webcam in your app settings. So say you wanted to replace your background in Skype, you would have to go to settings and choose the Background Eraser as the webcam. It’s that easy. Once you select the Background Eraser a control panel will popup which will allow you to modify your background (remove, blur, replace, add PPT Slides) as you choose. The Background Eraser uses sophisticated computer vision and machine learning techniques behind the scenes to determine which pixels in the video feed belong to you and which belong to the background. We call this dynamic green screen technology or simply background removal.
If you’re a regular user of green screens, keep in mind that Background Eraser is not meant to replace your green screen, at least not yet in terms of quality. There are several easy things to do to make Background Eraser do background removal well. The two most important environmental variables are lighting and background. Ensure that your environment is generally well lit. You don’t need studio-quality lighting or bright lights to get good results. Also, make sure your background isn’t too busy or has objects that match your hair color right behind your head. Simpler backgrounds will lead to better quality.
Background Eraser is currently only available for Windows. RECOMMENDED PLATFORM Processor: Intel 4th generation or higher Core CPU, or the AMD equivalent (Quad core AMD Phenom) OS: Windows 7, 8, 10 Memory: 4GB+ RAM Supported cameras: Any RGB webcam, like the one embedded into your laptop PC. NOTE: some low end laptop internal webcams do not function with our software. The solution is simple, In Windows Device Manager disable the internal webcam and use an external webcam can be purchased for under $20. Processors with Intel Integrated Graphics are great, but PCs with discrete GPUs are a plus. The Background Eraser also prefers 64-bit Windows, but will run on 32-bit Windows as well. Cameras that work better in low light, and have better [auto]exposure, are also preferred. From a compatibility standpoint, you can use pretty much any PC and webcam. The Background Eraser will certainly work with less RAM, older chipsets, or older plug-in webcams. But the best experiences with background replacement will be on devices with specs like those recommended one above. NOTE: The Background Eraser does NOT work on a Mac. And The Background Eraser will only work with PCs that are in the Intel AVX Instruction Set, which is some 2nd Gen chips, and then all 3rd Gen chips or later. Some Sandy Bridge chips aren't on the AVX yet, so it's basically all Intel chips that are 2012 or newer, and some of the Sandy Bridge chips from 2011.
Here is a non-exhaustive list of apps Background Eraser works with - Skype, Hangouts, Zoom, Fuze, Webex, BlueJeans, GotoMeeting, Microsoft Teams, Freeconferencecall, Adobe Connect, OBS, XSplit, GameShow, Twitch desktop app. Additionally, it works on every screen recording software that we can find EXCEPT for Windows Camera which is hardware driven. If you find an app that Background Eraser doesn’t seem to work with, please let us know and we’ll be happy to look into it.
Background Eraser supports all PNG, JPG, JPEG and BMP file formats. The maximum image size is 4K which is 3840 x 2160 (width x height). There is no file size limitation and there is no limitation on the amount of custom background you can add to the image list.
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